CLINIGMA® Portal

Our proprietary interview portal makes every aspect of the interview process easy, secure, and compliant with ICH-GCP and local data privacy laws. The CLINIGMA® Portal makes the collection of high-quality patient experience data easy and compliant for regulatory submissions.

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For easy, secure, and ICH-GCP compliant interview solutions

The CLINIGMA® Portal makes in-trial interviews effortless. The portal was designed to streamline all aspects of in-trial interview conduct, making data collection easy, secure, and ICH-GCP compliant. The portal delivers high quality interview experiences for patients, interviewers, clinical sites, and ultimately our clients—for efficient scheduling, robust data privacy and security, timely and complete safety reporting, and reliable data collection.

Easy to use

Intuitive and streamlined for all aspects of interview management

Safety

Effortless safety reporting in accordance with ICH-GCP

Compliant

Adherent to privacy laws in EU, US, Japan, China, and other territories

Simple to monitor

Real-time progress of interviews scheduled and completed

Reliable

Regular updates and upgrades without service disruption

Versatile

Fully customizable by language, project scope, and scale

Fully protected

End-to-end encryption, de-identification protocols, restricted access, and audit trails

Long-term data storage

ICH-GCP compliant storage solutions of source data for up to 25 years

24/7 support

Our dedicated team is always on standby for queries and assistance

Smooth interview process

Easy, secure, and seamless

CLINIGMA® simplifies patient interviews with our secure and ICH-GCP compliant portal. Clinical sites can schedule interviews. Interviewers connect directly with patients. Sponsors can track progress in real time. Patient data is captured and stored securely, making in-trial interviews simple.

Clinical site testimonials

United Kingdom

It was very easy to use the portal. I would rate it 5—assuming 5 is a very good score. I think the user interface is really quite clear. I think the fact that the portal is designed in an easy way means that it is as stress-free as possible. I'm able to locate what I am looking for—there is no extra clutter around the interface.

United States

It's good—it's really simple to use. It was easy. I would say 5 stars. It was just a good experience; the patients felt good about it. We had some problems not being able to talk to the patient because of the patient's phone problems, but CLINIGMA® was really patient and rescheduled the appointment so it was able to occur. I really appreciate all of that effort.

Germany

It was perfect for us to use. I rate it 4. The page structure is very logical and it's easy to navigate.

Canada

It was quite easy to use when I figured out the way around it. I give it a 5. I mean, like I said, it was pretty easy to use. It was effective. The patients and I got notifications almost immediately, so there was really no problem.

United Kingdom

It's quite easy to use once you've done the training. Rating it 5.

United Kingdom

Very easy to use. I'll rate it a 5. It was just easy to use—I loved it and the process was extremely easy.

United States

It was very good, very easy. To tell you the truth, I am technically challenged, and I did not use the instructions, but I figured it out—it was okay. I would say 5; 5 is good. What I am considering is I have to compare it to another third-party vendor where we couldn't get the connection or anything of that nature. I just feel like it was very easy to schedule in the portal, and you kept your word. We could call the patient, it didn't drop the call, and it was successful without any deviations, so to me that was all I needed and what needed to be done. You gave me plenty of time to make sure that I scheduled it by saying, 'Hey, it's coming up, it's coming up.' I like the reminders—yeah, it was very easy to use.

ICH-GCP compliant storage solutions

Patient interviews are the foundation of meaningful drug development—but managing the complexities of data privacy regulations, ICH-GCP compliance, and long-term data storage requirements can be challenging.
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Watch the video and learn how CLINIGMA® safeguards patient data.

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